Privacy Policy

The Flip Desk ("we","us") provides travel, bookkeeping, Excel management, and business process services. This policy explains how we handle your information.

1. Overview

We handle financial, travel, and business data on your behalf as part of our services. We treat all client data with strict confidentiality. By using our services or visiting theflipdesk.com, you agree to this policy.

2. Data We Collect

• Contact details: Name, email, phone, business name
• Business & financial data: Bills, invoices, bank statements, travel documents shared with us
• Travel data: Passenger details, booking info, itinerary requirements
• Website usage: Pages visited, browser type, IP address (via analytics)
• Communications: Messages via email, WhatsApp, or contact form

3. How We Use Your Data

• To deliver bookkeeping, Excel, travel, and process services
• To communicate about your account and deliverables
• To send newsletters (only with consent; unsubscribe anytime)
• To improve our services
• To comply with legal and GST obligations

4. Security

All financial and travel documents are stored securely with access limited to your assigned team member. We use encrypted channels (WhatsApp with disappearing messages where requested, Gmail with 2FA) and do not store client documents on public servers.

5. Data Sharing

We do not sell your data. We share information only: (a) with your CA/accountant at your explicit instruction, (b) with travel suppliers (airlines, hotels) only as needed to make bookings, (c) when required by law.

6. Your Rights

• Access data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Export your documents and records at any time
• Opt out of marketing emails

7. Cookies

Our website uses minimal cookies — only what's needed for the site to function and basic analytics (Google Analytics, anonymised). You can disable cookies in your browser settings.

8. Policy Changes

We may update this policy occasionally. Significant changes will be communicated by email to active clients. The date at the top of this page shows when it was last updated.

9. Contact Us

For privacy questions: hello@theflipdesk.com or WhatsApp +91 98765 43210.